Terms of Service

These Terms of Service ("Terms") govern your use of Hormone GPT. By creating an account, signing in, or using the app, you agree to these Terms and acknowledge the Privacy Policy.

1. The service

Hormone GPT is a self-guided wellness application. It uses questionnaire answers and app activity to produce educational hormone-related estimates, daily plans, insights, streaks, achievements, and progress summaries. Features may include onboarding, a 14-question assessment, four-question daily scans, personalized tasks, calm sessions, progress views, notifications, and account synchronization.

2. Not medical advice

Hormone GPT is not a medical device, diagnostic service, healthcare provider, laboratory, or substitute for professional medical advice.

Scores, percentages, labels, predictions, recommendations, and tasks are educational wellness estimates based on self-reported answers and programmed rules. A 0–100 score is an internal app score—not a blood-test result, hormone concentration, clinical percentage, diagnosis, or confirmation that a hormone is medically low, optimal, or high.

Do not start, stop, or change medication, supplements, diet, treatment, or medical care based only on the app. Consult a qualified healthcare professional about symptoms, pregnancy, fertility, mental health, existing conditions, medications, or concerns about hormone levels. Seek local emergency services immediately for an emergency.

3. Eligibility and authority

You may use the app only if you can legally agree to these Terms in your location. If local law requires permission from a parent or guardian, you may use the app only with that permission. If you use the app for an organization, you confirm that you have authority to bind it to these Terms.

4. Accounts and sign-in

• You may sign in using Google or an email magic link where available.
• You must provide accurate information and keep access to your email account and device secure.
• You are responsible for activity performed through your account unless prohibited by law.
• You must not impersonate another person, transfer access improperly, or use another person's account without authorization.
• Tell us promptly if you believe your account has been compromised.

5. Your information and personalization

You authorize the app to use the information you submit—including age, gender selection, goals, questionnaire answers, and daily activity—to operate its fixed calculation and personalization rules. The quality and relevance of results depend on the completeness and accuracy of your answers. Results may change when your answers, daily scan, age range, gender selection, or the app's rules change.

The app is designed so that identified needs can inform relevant daily tasks, but it does not guarantee a health outcome, symptom improvement, or a complete representation of your health.

6. Notifications and device features

If you allow notifications, the app may use them for reminders such as completing a daily scan. You can change notification permissions in your device or browser settings. Some features, including audio, installation, sharing, and notifications, depend on your device, operating system, browser, and permissions and may not be available everywhere.

7. Access, pricing, and future purchases

Purchase processing is currently disabled and access is unlocked. Displayed pricing or plan information does not by itself complete a purchase. We may introduce, change, or discontinue free, promotional, or paid access in the future. Before any charge, the price, billing period, renewal terms, cancellation method, and applicable third-party checkout terms must be presented at purchase. Taxes and app-store rules may apply. Nothing in these Terms removes mandatory refund or cancellation rights provided by law.

8. Acceptable use

You must not:

• Use the app unlawfully, fraudulently, or to harm, threaten, or deceive others.
• Attempt to bypass access controls, probe security, gain unauthorized access, or interfere with the service.
• Upload malicious code, automate abusive requests, scrape the service, or overload its infrastructure.
• Reverse engineer, copy, resell, sublicense, or exploit the app except where applicable law expressly permits it.
• Use app output as a medical diagnosis, emergency service, or basis for representing that you are providing licensed medical care.
• Violate another person's privacy, intellectual property, or other rights.

9. Ownership

The app, branding, software, visual design, text, calculation framework, educational content, and other materials are owned by Hormone GPT or its licensors and are protected by applicable laws. We grant you a personal, limited, revocable, non-exclusive, non-transferable license to use the app for its intended purpose. You retain rights in information you submit and grant us the limited permission needed to process it to operate, secure, and improve the service as described in the Privacy Policy.

10. Third-party services

The app relies on third parties for services such as cloud hosting, authentication, Google sign-in, email delivery, and device capabilities. Their terms and privacy policies may apply to your use of those services. We are not responsible for third-party services outside our control, but this does not limit rights you cannot waive under law.

11. Availability and changes

We may maintain, modify, add, suspend, or discontinue features. We do not promise that the app will always be uninterrupted, error-free, available on every device, or that locally stored data will survive device changes, browser-data clearing, or app removal. We may update calculation rules and educational content as the service develops. Material changes will be communicated where required.

12. Account deletion and suspension

You may permanently delete your account from Profile. Deletion removes the account data described in the Privacy Policy and cannot be undone. We may restrict or suspend access when reasonably necessary to address unlawful use, serious security risks, abuse, or violations of these Terms. Where appropriate and legally required, we will provide notice and an opportunity to appeal.

13. Disclaimers

To the fullest extent permitted by law, the service is provided "as is" and "as available." We do not warrant that app-generated estimates or recommendations are medically accurate, complete, suitable for a particular person, or guaranteed to produce any result. Nothing in these Terms excludes warranties or consumer protections that cannot lawfully be excluded.

14. Limitation of liability

To the fullest extent permitted by law, Hormone GPT and its service providers will not be liable for indirect, incidental, special, consequential, or punitive damages, loss of data, loss of profits, or decisions made in reliance on app content. Our total liability for claims relating to the service will not exceed the greater of the amount you paid for the service during the 12 months before the claim or the minimum amount required by applicable law. These limits do not apply where liability cannot legally be limited, including rights available under mandatory consumer law.

15. Privacy

Our Privacy Policy explains what information the app handles, how it is used, service providers, retention, account deletion, and your choices. It forms part of these Terms.

16. Changes to these Terms

We may update these Terms to reflect changes to the app, law, or our practices. We will update the effective date and provide additional notice where required. If you do not agree to revised Terms, stop using the service and delete your account. Changes do not apply retroactively where prohibited by law.

17. General terms

If one provision is unenforceable, the remaining provisions remain effective. A delay in enforcing a provision is not a waiver. You may not transfer these Terms without our permission; we may transfer them as part of a legitimate reorganization, financing, merger, acquisition, or sale of the service. These Terms are governed by applicable law without depriving you of mandatory protections in your country of residence.

18. Contact

Questions about these Terms can be sent to support@hormonegpt.com.